ZaloPayZaloPay

Vietnam E-wallet Foreigners OK Not a bank · not insured ★ 4.2
OperatorZION Joint Stock Company (VNG group)
Minimum top-upNo mandatory minimum; an initial top-up of VND 50,000–200,000 is typical
Main feesIn-wallet transfers and spending are usually free; withdrawals to a bank account and some interbank transfers are charged per in-app notices.
Local bank neededNot required — you can link a Vietnamese card or top up with cash offline
How to sign upFully online — register with a Vietnamese number and verify your passport
Sign-up timeAbout 10–20 minutes; passport review takes from a few hours to one working day
Data baseline 2026-10. Editor-verified, but rules change — confirm with the official site before applying. Data transparency →

About this wallet

One of Vietnam’s mainstream e-wallets, embedded in the national messaging app Zalo, covering transfers, top-ups, bills, ride-hailing and online shopping. Extremely popular with younger Vietnamese.

!Not a bank. ZaloPay operates as an e-wallet licensed by the State Bank of Vietnam (intermediary payment service); balances are not deposits; wallet balances are e-money / stored value, NOT deposits, and are outside deposit-insurance protection. Funds are safeguarded in segregated / trust accounts under the applicable rules, not covered by any deposit guarantee scheme.

Can foreigners or tourists open it?

Yes. Foreigners can register with a Vietnamese mobile number and verify with a passport, though some features and higher limits require the local ID card (CCCD). Short-stay visitors can open a basic wallet with restricted limits.

Advantages

  • Built into Zalo — transfer and send lucky money right inside chats
  • Foreigners can verify with a passport, so the barrier is low
  • Covers bills, top-ups and ride-hailing

Limitations

  • Higher limits and some features need the local CCCD ID card
  • No cross-border or multi-currency support
  • Withdrawals carry fees

What you need

  • A Vietnamese mobile number
  • Passport
  • Vietnamese CCCD ID card for higher limits (optional)
  • A Vietnamese bank card for top-up/withdrawal (optional)

No mandatory minimum; an initial top-up of VND 50,000–200,000 is typical|In-wallet transfers and spending are usually free; withdrawals to a bank account and some interbank transfers are charged per in-app notices.

How to sign up

  1. Download ZaloPay (or open the wallet inside Zalo)
  2. Register with your Vietnamese number and confirm the SMS code
  3. Upload your passport for verification
  4. Link a Vietnamese card or top up with cash at partner outlets
  5. You can then transfer, pay by QR and settle bills

Limits & protection

Limits scale with verification tier; passport-verified accounts have lower balance and monthly caps than CCCD holders, per State Bank of Vietnam wallet rules. Check the app. Balances are not deposits and are not deposit-insured.

FAQ

Can a foreigner or tourist open ZaloPay?

Yes. Foreigners can register with a Vietnamese mobile number and verify with a passport, though some features and higher limits require the local ID card (CCCD). Short-stay visitors can open a basic wallet with restricted limits.

Do I need a local bank account or a local phone number for ZaloPay?

Local bank account: Not required — you can link a Vietnamese card or top up with cash offline. Items typically needed: A Vietnamese mobile number; Passport; Vietnamese CCCD ID card for higher limits (optional); A Vietnamese bank card for top-up/withdrawal (optional).

What documents are required to open ZaloPay?

Typically: A Vietnamese mobile number; Passport; Vietnamese CCCD ID card for higher limits (optional); A Vietnamese bank card for top-up/withdrawal (optional).

How do I sign up for and top up ZaloPay?

How to sign up: Fully online — register with a Vietnamese number and verify your passport (About 10–20 minutes; passport review takes from a few hours to one working day). Steps: 1) Download ZaloPay (or open the wallet inside Zalo) 2) Register with your Vietnamese number and confirm the SMS code 3) Upload your passport for verification 4) Link a Vietnamese card or top up with cash at partner outlets 5) You can then transfer, pay by QR and settle bills Fees: In-wallet transfers and spending are usually free; withdrawals to a bank account and some interbank transfers are charged per in-app notices.

Are there limits on ZaloPay? Is the balance deposit-insured?

Limits scale with verification tier; passport-verified accounts have lower balance and monthly caps than CCCD holders, per State Bank of Vietnam wallet rules. Check the app. Balances are not deposits and are not deposit-insured.

Ready? Open it officially

E-wallet rules change often — always follow the latest instructions in the official app.

Open on official site ↗ We charge no fees and cannot guarantee approval — always apply through official channels.